Microsoft MB2-718 Question Answer

What are Field Service Agreements?

A. frameworks for automatically generating work orders and invoices
B. methods to help users verify what the customers are eligible for and create cases for customers
C. methods to allow users to organize, prioritize, and monitor the progress of their work
D. deflations for the level of service or support that your organization agrees to offer to a customer

Answer: C


You manage a Microsoft Dynamics 365 deployment You need to enable editable grids for an entity. What should you do?

A. Customize the entity.
B. Use the System Customizer tool.
C. Configure the Microsoft Dynamics CRM for Outlook add-in.
D. Modify the system settings.

Answer: A